Get the right information from the right sources

With Konnect Insights Surveys

Add more impetus to your customer insights with the help of surveys and feedback. Collect valuable insights, measure customer satisfaction, and make informed decisions for lasting success.

Why Global Brands Trust Us

Why Global Brands Trust Us

Multi-Channel Distribution

Reach your target audience on various channels, including email, social media, and your website, maximizing survey participation.

Mobile-Friendly Surveys

Ensure a seamless experience for respondents by offering mobile-responsive surveys that can be completed on smartphones and tablets.

Real-Time Feedback

Collect and analyze real-time feedback, enabling you to address issues promptly and make data-driven decisions.

Feedback Integration

Seamlessly integrate survey data with other customer data sources, enabling a holistic view of customer sentiment and behavior.

Survey Analytics

Access in-depth analytics and visualizations to gain insights into survey responses and trends, helping you identify areas for improvement.

Track Metrics That Matter

Net Promoter Score (NPS)

Measure customer loyalty and satisfaction with NPS surveys, allowing you to track changes in sentiment over time.

Customer Satisfaction (CSAT) Surveys

Gauge customer satisfaction levels with CSAT surveys, helping you identify areas for improvement in your products or services.

Customized Survey Reports

Generate customized survey reports and share them with stakeholders, making it easy to communicate findings and take action.

Feedback Integration

Seamlessly integrate survey data with other customer data sources, enabling a holistic view of customer sentiment and behavior.

An all-in-one platform to unify your customer care and marketing insights
Achieve one view of the customer across all customer touchpoints
100% Coverage of public and authenticated private channels
Huge ROI with Konnect AI+ and Dashboards / BI Tools
A delight for your customers. A delight for your agents
Achieve omni-channel customer experience
Real-time and accurate reports with customized dashboards
High levels of Automation and Konnect AI+
Dump Siloed approach. Unify your customer experience
Multilingual and covers all written languages
Integrations with CRMs, Contact Center and many more
App Marketplace to connect with your favorite apps
Covers all social, public web, messaging, reviews and location data

Also Checkout

Community Engagement

Foster loyaltly and manage brand's health by engaging with your audience meaninfully

Social Listening

Track conversations, gain actionable insights and better engage with your customers

BI Tools and Dashboards

Enhance your brand's analytics for smarter decision-making and time savings on reporting.