Konnect Insights Release Note – December 2025
At Konnect Insights, we’re continuously working to make your experience smarter, more intuitive, and more powerful. In this month’s release, we’ve focused on delivering features that empower teams with AI-driven tools, enhance publishing workflows and strengthen security. All designed to help you connect with your audience more effectively than ever before. This update brings a […]
Konnect Insights Release Note – September 2025
At Konnect Insights, we’re continuously working to make your experience smarter, more intuitive, and more powerful. In this month’s release, we’ve focused on delivering features that empower teams with AI-driven tools, enhance publishing workflows and strengthen security. All designed to help you connect with your audience more effectively than ever before. This update brings a […]
Konnect Insights Release Note – June 2025
At Konnect Insights, we’re continuously working to make your experience smarter, more intuitive, and more powerful. In this month’s release, we’ve focused on delivering features that empower teams with AI-driven tools, enhance publishing workflows and strengthen security. All designed to help you connect with your audience more effectively than ever before. This update brings a […]
Konnect Insights Release Note – March 2025
At Konnect Insights, we are committed to providing a seamless and productive experience for our users. This month’s release focuses on streamlining workflows, reducing steps, and enhancing overall efficiency. We’ve introduced key features and improvements designed to elevate your experience, simplify tasks, and maximize productivity. Read on to explore what’s new in this update and […]
Konnect Insights Release Note – December 2024
When using Konnect Insights, our goal is to make sure your experience is smooth and productive. That’s why in this month’s release, we’ve focused on streamlining tasks to reduce steps and enhance workflow efficiency. 1. Ticket Settings : Track TAT Down to the Second – New Toggle option The Turnaround Time (TAT) is now tracked […]
Konnect Insights Release Note – November 2024
We’re excited to share with you the latest updates and enhancements that have been rolled out this month. These improvements are aimed at making your experience with Konnect Insights even better. In this latest release, we’ve introduced key features and enhancements designed to streamline workflows and elevate the user experience within Konnect Insights. What’s […]
Konnect Insights Release Note – August 2024
We’re excited to introduce the latest updates and features that have been released. These enhancements are designed to streamline your daily tasks and enhance your capabilities within Konnect Insights. Let’s dive in! 1. Ticketing Module: Chat View You now have the option to choose between Ticket View and Chat View. Chat View provides a […]
Konnect Insights Release Note – June 2024
We’re excited to share with you the latest updates and enhancements that have been rolled out this month. These improvements are aimed at making your experience with Konnect Insights even better. Below is a summary of the key changes introduced in this release 1. Search within Search: Additional Info and Custom Fields If you’ve added […]
Konnect Insights Release Note – April 2024
When using Konnect Insights, our goal is to make sure your experience is smooth and productive. That’s why in this month’s release, we’ve focused on streamlining tasks to reduce steps and enhance workflow efficiency. 1. Add Media to Ticket Notes And Ticket Responses: Now, easily attach media files when assigning tickets or responding to customer […]
Konnect Insights Release Note – March 2024
When utilizing Konnect Insights, our aim is to ensure your experience is seamless and productive. That’s why this month, we’ve prioritized reducing the steps required to complete your tasks, making your workflow more efficient 1. Quality Assessment Module The Quality Assessment Module empowers Quality Assessors by providing them with tools to create and customize Quality […]