Social Publishing - Konnect Insights - A unified customer experience management platform ...

Maximize Your
Social Media Impact

Streamlined Social Media Content Management

Elevate your social media presence. Efficiently manage, schedule, and analyze content while maintaining brand consistency through seamless collaboration between teams.

Social Media Management with Ease

Content Scheduling

Plan and schedule your social media content (stories, reels, posts) in advance. Choose specific dates and times for your content to be published, ensuring consistent and timely updates.

Multi-Platform Support

Publish content across various social media platforms, including Facebook, X / Twitter, Instagram, YouTube, LinkedIn, TikTok and Google Business photos, all from a single centralized dashboard.

Content Calendar

Visualize your content schedule with a user-friendly calendar view. Easily manage and adjust your publishing timeline for better content organization.

AI Content Suggestion

Leverage the power of generative AI to create or generate content and even get content suggestions for your captions and posts.

Seamless Collaboration

Draft and Approval Workflow

Collaborate seamlessly with team members. Create drafts, request approvals, and ensure content is reviewed before publication.

Content Preview

Preview how your content will appear on different social media platforms, allowing you to fine-tune visuals and messaging for each channel.

Asset Library

Centralize and manage your digital assets, including images, videos, graphics, and branding materials. Access your library to easily incorporate approved assets into your social media posts.

Hashtag Suggestions

Access hashtag recommendations to increase the discoverability of your content and expand your social reach.

And What More?

Bulk Publishing

Save time by uploading and scheduling multiple posts at once, especially useful for marketing campaigns or events.

Performance Tracking

Monitor the performance of your published content with built-in analytics. Track engagement, reach, likes, shares, and other key metrics to measure the effectiveness of your social media efforts.

Post Rescheduling

Easily reschedule or repost content that performed well, extending its reach and impact.

Auto-Publishing

Set up automated publishing for evergreen or recurring content, reducing manual effort and ensuring consistency.

Features

AI Content Suggestions

Multi-Media Asset Library

Ease of Collaboration

Campaign Management

Bulk Uploading

Shared Calendar

URL Shortening

Content Preview on Device

An all-in-one platform to unify your customer care and marketing insights
Achieve one view of the customer across all customer touchpoints
100% Coverage of public and authenticated private channels
Huge ROI with Konnect AI+ and Dashboards / BI Tools
A delight for your customers. A delight for your agents
Achieve omni-channel customer experience
Real-time and accurate reports with customized dashboards
High levels of Automation and Konnect AI+
Dump Siloed approach. Unify your customer experience
Multilingual and covers all written languages
Integrations with CRMs, Contact Center and many more
App Marketplace to connect with your favorite apps
Covers all social, public web, messaging, reviews and location data

Also Check Out

Community Engagement

Foster loyaltly and manage brand's health by engaging with your audience meaningfully

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Social Listening

Track conversations, gain actionable insights and better engage with your customers

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BI Tools and Dashboards

Enhance your brand's analytics for smarter decision-making and time savings on reporting.

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Get ‘One View of the Customer’ across all touchpoints

Unify your customer experience on social (X, Facebook, Instagram and many more), emails, calls, chats. Connect with your CRMs and Marketing Automations