Dive into a world of cutting-edge social analytics, where you can harness a powerful solution designed to propel your social media marketing and customer service. Discover how you can empower your digital journey and transform your social impact.
Measure the impact of every social media post. Metrics encompass a wide range, including engagement (likes, comments, shares), impressions (number of times content is displayed), reach (unique views), post views, and video views. This granular analysis ensures a precise understanding of content effectiveness.
Stories are a prominent feature on many social platforms. Konnect Insights offers insights into story performance, including views, engagement, and demographics of viewers. This data aids in crafting captivating stories that resonate with your audience.
With the rise of short-form video content, Konnect Insights helps you measure the performance of Reels or similar formats. It tracks views, likes, shares, and other relevant metrics to refine your video content strategy.
Analyze the performance of different types of posts, whether they are images, videos, links, or text-based content. This insight guides your content creation and posting decisions.
For businesses running social media campaigns, Konnect Insights offers a comprehensive view of campaign performance. It tracks metrics like click-through rates, conversions, and return on investment (ROI), helping you assess campaign effectiveness.
Distinguishing between organic and paid reach is crucial. Konnect Insights provides a clear breakdown, allowing businesses to gauge the impact of their organic content versus paid promotions.
The platform delves deeper into page-level performance. It provides valuable insights into your social media pages, including audience demographics, follower growth, and audience insights. Understanding your audience is pivotal for crafting targeted content.
Gain valuable insights into your followers' behavior, preferences, and demographics. This data informs your content strategy and helps you build a stronger connection with your audience.
Compare your social media performance with that of your competitors. Identify strengths, weaknesses, and opportunities to refine your strategies and gain a competitive edge.
Konnect Insights incorporates AI-powered smart suggestions known as KISS (Konnect Insights Smart Suggestions). These intelligent recommendations leverage AI algorithms to offer actionable insights.
KISS leverages advanced AI algorithms to analyze your audience's preferences, historical engagement data, and trending topics. It then suggests content topics that are most likely to resonate with your target audience. This ensures that your content remains relevant and engaging.
KISS doesn't stop at content recommendations; it also factors in the best times to publish your posts. By considering your audience's online behavioral patterns, it suggests the ideal times when your posts are most likely to receive maximum visibility and engagement.
Beyond content and timing, KISS offers actionable insights on strategies to boost engagement. Whether it's recommending the use of visuals, hashtags, or interactive elements, KISS helps you craft posts that capture your audience's attention and encourage interaction.
KISS is a dynamic tool that continuously learns from your social media performance. It adapts its recommendations based on real-time data, enabling your social media strategy to evolve and improve over time. As your audience and trends change, KISS keeps your content strategy up-to-date.
for Social Listening + Community Engagement (with advanced workflows) + Social CRM + Social Analytics + Social Publishing + Surveys + Dashboards / BI Tools + Crisis Management
Across all customer touch-points. Across all social, messaging, emails, calls, chats and offline touch-points
Across all social and web channels. 100% coverage of public, authenticated private and competitor's public data
with a contact center, conversational AI, CRM and Marketing Automation integrations
Foster loyaltly and manage brand's health by engaging with your audience meaningfully
Leverage social media data to uncover actionable insights and AI based smart suggestions
Track conversations, gain actionable insights and better engage with your customers
Enhance your brand's analytics for smarter decision-making and time savings on reporting.
Social Listening · Community Engagement · Social CRM · Social Analytics · Publishing · Surveys · BI Tools · Crisis Management · All in One
