Konnect Insights, the leading solution provider for brands’ Customer Experience Management and Social Listening needs announces its steps to advance its service deliveries in the Kingdom of Saudi Arabia.

Having servers based in the United States of America, United Kingdom, Dubai, and Germany, Konnect Insights now hosts customer data in the Kingdom of Saudi Arabia(KSA) in association with Oracle Cloud. This move is guaranteed to improve user experiences in the region, enabling brands to improve their Customer Experience delivery.

“As a Customer Experience Management solutions provider, it is in our DNA to provide the best and most seamless customer experiences to our users. This move is targeted to all our users in the KSA and Middle East region, enabling them with higher speeds and better CX delivery” Says Sameer Narkar, Founder and CEO of Konnect Insights.

Konnect Insights continues to grow in the Middle East region improving brands’ Social Listening, Customer Experience Management, Social Media Analytics, and Marketing capabilities. With ISO, GDPR, and SOC2 certification, Konnect Insights boasts robust Data Security and Privacy to all its users. 

About Konnect Insights

Konnect Insights is a unified customer experience management platform that empowers brands to achieve true omnichannel CX by enabling them to listen to conversations across all channels, learn from these interactions, engage with their customers meaningfully, and enhance customer satisfaction. The platform offers an all-in-one suite that includes social listening, community engagement, social CRM, social analytics, social publishing, BI tools & dashboards, feedback & crisis management, AI and automation and integrations with over 1000+ applications for scalability. Trusted by leading brands in 30+ countries across various industries, Konnect Insights unifies marketing insights, and customer experience in a single, powerful platform.