Konnect Insights Release Note – 8th January 2024
We are thrilled to announce the latest Application Release Note of Konnect Insights, our Customer Experience Management platform. This release brings valuable enhancements and new features to streamline your operations. Here’s what’s included: 1. Introduction of Line Messenger: We have recently added Line Messenger which can be added as a Social Profile to capture your […]
Konnect Insights Release Note – 9th November 2023
We are thrilled to announce the latest release of Konnect Insights, our Customer Experience Management platform. This release brings valuable enhancements and new features to streamline your operations. Here’s what’s included: 1. Twitter Reply Hide Take control of your brand’s Twitter interactions with the Twitter Reply Hide feature. Now, you have the ability to hide […]
Konnect Insights Release Note – 8th September 2023
We are thrilled to announce the latest release of Konnect Insights, our Customer Experience Management platform. This release brings valuable enhancements and new features to streamline your operations. Here’s what’s included: 1. Generative AI on Publish Module: This new feature allows brands to curate AI-generated text content for their social media posts. Simply click on […]
Konnect Insights Release Note – August 2023
We are thrilled to announce the latest release of Konnect Insights, our Customer Experience Management platform. This release brings valuable enhancements and new features to streamline your operations. Here’s what’s included: Navigation: Login >> Dashboard >> Add Charts >> Widgets>> TAT Summary Navigation: Login >> Dashboard >> Add Charts >> Widgets>> TAT Summary *please note: […]
Konnect Insights Release Note – June 2023
We are thrilled to announce the latest release of Konnect Insights, This release brings valuable enhancements and new features to streamline your operations. Here’s what’s included: 1. “CRM” name changed to “All Tasks” We have changed the name of the CRM TAB to ALL TASKS as this is where you will be able to view […]