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As the digital era favors online presence more, inclination towards social media listening will benefit companies that maintain a sufficient online presence. Social listening, or social media listening, involves utilizing social networking channels to reach out to customers. This way, a business can track its mentions...

Gen Z is unlike their previous generation. Long emails don’t win their awe, and they cannot think of sitting through a boring evocation without showing displeasure and they forget uninteresting stuff easily. Their attitude has been the reason for the killing of thousands of businesses...