• Features

    Connect your CRMs, Contact Centers, Chat applications, Marketing Automations, Collaboration tools and many more with readymade connectors in Konnect Insights App Marketplace

    • Community Engagement
      Foster loyaltly and manage brand's health by engaging with your audience meaningfully
    • Social CRM
      Enhance social media care with data driven strategies for improving CX
    • BI Tools and Dashboards
      Enhance your brand's analytics for smarter decision-making and time savings on reporting
    • Social Listening
      Track conversations, gain actionable insights and better engage with your customers
    • Social Publishing
      Effortless social media management, enhancing content collaboration across channels and profiles
    • Command Center
      Visualize data on large screens with stunning dashboards to grasp your brand's performance
    • Social Analytics
      Leverage social media data to uncover actionable insights and AI based smart suggestions
    • Surveys & Feedback
      Reduce uncertainties, gather accurate data at the source, and assess your brand's CX efforts.
    • Crisis Management
      Proactively identify and mitigate crisis effectively while positively impacting your brand’s online reputation
    • Ready to unlock the power of unified customer experience management?

  • Learn

    Connect your CRMs, Contact Centers, Chat applications, Marketing Automations, Collaboration tools and many more with readymade connectors in Konnect Insights App Marketplace

    • Blogs
      Discover actionable tips and expert insights related to social listening, social CRM and others
    • Case studies
      Uncover proven strategies and understand why leading brands trust Konnect Insights
    • Whitepapers
      Immerse yourself in deep research, data-driven analysis, and thought-provoking insights
    • Careers
      Join our team of passionate professionals and embark on a journey of continuous learning and growth
    • Developers
      Learn from experts and thought leaders about various aspects related to marketing and CX
    • Partner with Konnect
      Partner with us and unlock synergies that will help customers unify their CX
    • Leverage your existing tech stack with added impetus through integrations for holistic CX management. Check out the integrations

  • App Marketplace

    Connect your CRMs, Contact Centers, Chat applications, Marketing Automations, Collaboration tools and many more with readymade connectors in Konnect Insights App Marketplace

    • Calling Applications
      Seamlessly connect calls to streamline customer interactions
    • CRM
      Sync customer data effortlessly with popular CRM solutions for enhanced relationship management
    • Conversation AI
      Leverage chatbots + human interactions for better customer care and experience
    • Collaborations
      Seamless collaboration with all entities involved in providing a great customer experience across the purchase journey
    • Project Management
      Efficiently manage projects for exceptional customer experiences, end-to-end
    • Marketing Automation
      Automate marketing for streamlined campaigns and audience engagement based on data
    • Leverage your existing tech stack with added impetus through integrations for holistic CX management. Check out the integrations

  • Plans
    • Professional Plan
      Get started with the important features for social media Customer Care, Social Media Management & Social Analytics
    • Advanced Plan
      For brands with large volumes, access all basic and advanced features that will facilitate better CXM
    • Enterprise Plan
      Ensure a complete grasp of your brand conversations, tickets, & analytics with the most preferred plan across leading brands
    • Plans that suit all kinds of needs for both brands and agencies. Connect with us to know more

  • Why Us?
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Konnect Insights - An omni-channel customer experience management platform

  • Features
    • Listening
    • Social CRM
    • Analytics
    • Publishing
    • Command Centre
    • Dashboards and BI Tools
    • QR Code
    • Survey
  • Learn
    • Blogs
    • Case Studies
    • Career
    • Whitepapers
    • Webinars
    • Partner with Konnect
    • Contact Us
  • Plans
  • Migrate
  • Marketplace

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Better customer relationships starts here

Social Listening · Community Engagement · Social CRM · Social Analytics · Publishing · Surveys · BI Tools · Crisis Management · All in One

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