Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software-as-a-service that’s affordable, quick to implement, and designed for the end-user. Unlike legacy software, Freshworks builds tech that works for everyone, making it easy for IT, customer service, sales, marketers, and HR to do their job and delight their customers. More than 50,000 companies use Freshworks’ SaaS to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).
Freshdesk is an AI-powered, omnichannel customer service platform for intuitive, personalized, and collaborative customer service. Delight your customers with Freshdesk’s effortless omnichannel service, you can engage in more meaningful conversations every day, across every channel, with every customer
Connecting Konnect Insights to Freshdesk allows you to:
Works with Konnect Insights
Published by Freshworks about 11+ years ago, in order to enable customer and employee experience.
Help and Support