Listening Responding Analyzing Managing Listening Know what is your audience talking about your brand and how you can influence them better. Track LinkedIn conversations Don’t miss out on any of your audiences’ interaction with your brand page either actively or passively, monitor all their conversations. Realise the trend triggers Identify conversations that are relevant...
Listening Responding Analyzing Listening Know how your audience is reacting to your brand's videos and how you can influence them better Track YouTube conversations Monitor conversations on videos through the use of keyworda as well as comments on your barnd channels. Understand the competition Identify conversations that are relevant to your competition and...
Listening Responding Analyzing Listening & Responding Know how your brand's online presence and your audience's reaction to you marketing and PR efforts and how you can influence them better Monitor all your audience touchpoints Track conversations through the use of keywords and queries from the following channels, so that you don't...
Listening Responding Analyzing Managing Listening Be on top of how your audience perceives your brand or competitors and how you can influence their behaviour. Track Instagram conversations Don't miss anything your oudience is telling you eitheractively or passively, monitor all their messages Know the trending Hashtags Identify hashtags that are relevant and being used...
Listening Responding Analyzing Listening & Responding Know how, when and why your audience is reacting to your brand’s presence and its’ offerings. Monitor all your customer touchpoints Track valuable information from all your brand’s assets and its own channels, such as the following: Email SMS Appstore & Playstore Google Business Website...
Listening Responding Analyzing Managing Listening Know what is happening on Facebook with regards to your brand, your competition, your industry, anything and everything that is relevant to you on-top of it. All your Facebook conversations in one place Engage with Posts, comments, tag posts, inbox messages, review and more. Monitor Relevant Facebook Trends Use...
Listening Responding Analyzing Managing Listening Know what the Twitterati is talking about your brand, your competition, your industry or anything else you want to know about. Don’t miss the chatter, be on-top of it. All your Twitter conversations in one place Engage with Tweets, Mentions, DMs, replies and more. Monitor Relevant Twitter Trends Set...
